I ordered a snow flake outfit for my grand daughter on nov 5. It was supposed to be her Christmas outfit.
I have never received it. It was guaranteed for Christmas delivery. I just received an email stating that they are very sorry and that the USPS is the problem. They also gave me 25% off of my next purchase.
Just type in 'oopsie' to get the discount. Needless to say I won't be purchasing anything from them again. I don't want a discount I want my money back!
But since they have no customer service number I can't get in touch with them.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problem with delivery of screaming owl outfit. Screaming Owl needs to read this review and look into the issue (if any) according to poster's claims.