1.3K views
Featured Not resolved
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
2 comments

I ordered a dress for my niece Jun.8, 2016 because the picture on Screaming Owl's FB site was gorgeous and claimed to be "Made to Order"...in other words...they didn't "make" the dresses or outfits until an order was placed. Then in an email after ordering they went on to explain that the delayed shipping ( 2 to 3 mo ) was due to the fact that they did not ship the order until ALL the orders were in for that item, and then they were MADE.

Well, I received the dress 2 months later, Aug.2, 16, and it was hideous! For one thing it was suppose to be a girls 4 and it is more like a 2. And the tag says "Made in China" and it is CLEARLY not "hand made". Inferior fabric....I could go on and on.

What a bunch of BS! This company should have a CLASS ACTION LAWSUIT against them! I am working on getting a refund.

So far they haven't returned my phone call. BUYER BEWARE!!!!!

Product or Service Mentioned: Screaming Owl Dress.

Reason of review: Not as described.

Monetary Loss: $35.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Aug 02, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1269483

Is there anyway I could buy this from you? I only ordered one and found out I need two. if you could email me, cassieabel2011@gmail.com

Anonymous
Toledo, Ohio, United States #1194156

I ordered this same tutu, it is supposed to be here on Friday according to the track # I received...FINALLY! Now I am concerned about what I am going to get.

I had my reservations about ordering from them.

I am thinking this will be the one and only time I do so. :-(

You May Also Like