Not resolved

I placed an order for a bargain box on August 4, 2017. The last updated information was on October 21, 2017 where it says fulfilled but I never recieved a package.

When I click on the tracking number it says label created. There are not any updates on the tracking site that says the item was delivered. I have not heard any updated information since then. I have waited patiently for 7 months for information on this order for it to arrive.

I emailed them and waiting for a response. I would like either for my order to be sent or a refund. Waiting for a response.

I have ordered from this company before and have always gotten the item. But I think 7 months with no response or updated information is ridiculous.

Product or Service Mentioned: Screaming Owl Shipping Service.

Reason of review: Order processing issue.

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