Product: Screaming Owl Customer Care Clear all filters (12 of 12 reviews match)
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Screaming Owl - Still waiting!!

Have been waiting over two months still no package! Can not get in touch with anyone about my order!
1.0
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Screaming Owl Customer Care
#1044986
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Screaming Owl Customer Care Review

I ordered a pair of gladiator sandals for my granddaughter and they were ripped when I received them. They were fabulous about getting me a new pair and I received them in just a few days. Also they told me to keep the pair that were damaged. They couldn't have been any nicer and very helpful.
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Screaming Owl Customer Care
#931776
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Screaming Owl Customer Care Review

Got the wrong size dress and they say contact at screaming owl.zendesk.com but it won't accept nor reset my password but yet I can sign into their site worth it. So I stuck with a size 2 dress and size six granddaughter!
2.7
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Discounts and Special Offers
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Screaming Owl Customer Care
#893483
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Screaming Owl Customer Care Review

Update on Screaming Owl Holiday Shirt: Bank of America agreed that they (screaming owl) were wrong and gave me a full refund. STAY AWAY FROM THIS RETAILER. AWFUL CUSTOMER SERVICE!!!!
1.4
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Advertised vs Delivered
Customer service
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Screaming Owl Customer Care
#878855
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It would be nice to keep the consumer updated on their order.If you don't plan on getting it in at all, please refund your customers their money. DO NOT hold on to money when you don't plan to ship the merchandise. I've been trying to get answers for weeks on where my...
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Anonymous
Anonymous

You have to give them time to ship. This order is till open. Meaning they have to wait until they have enough orders to do a mass purchase. They tell u this before you buy. He...

MiMidub
Anonymous

Their "customer service" is non existent. That being said, you need to go to their website (not FB page - if you post negative comments there they block you) and open a help t...

2.7
Product
Screaming Owl Customer Care
I liked
  • Cute clothes
I didn't like
  • No response did not receive product
  • Lack of customer service
#841278
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I ordered a dress on Jan 7 for my grand daughters 2nd birthday for Feb 27th well here it is March 6th , no dress yet, I have written to them via e mail 3 times no response at all , I even asked for a refund still got no response, this was her 2nd birthday kind of a...
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Anonymous
Anonymous

I ordered a dress around the same date and have not received it , I have all intentions of disputing the charge.

Anonymous
Anonymous

I am in the same boat. Ordered Jan 10, just received my dress and it is damaged! Not fully sewn together like they were so busy trying to fulfill orders they don't check their...

1.3
Product
Screaming Owl Customer Care
I liked
  • Cute clothes
I didn't like
  • Customer service
  • No response did not receive product
#804001
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DO NOT. DO NOT. DO NOT.. order from this company. Their "deal" they had for a Valentines day outfit I purchased in November and it recieved my shipping notice yesterday...February 10th. It has been sitting in North Carolina ever sense...meaning by the time it gets...
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Anonymous
Anonymous

Agreed. Horrible company, crapoy merchandise from China.

Anonymous
Anonymous

My Valentine outfit never arrived. No response at all from company. Stay away from this company. Not worth the so called deal. I am out my money now.

1.6
Alapaha, Georgia
Product
Screaming Owl Customer Care
#788508
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I am extremely irritated and appear to be having the same problem as many others. I ordered a birthday gift for one or my son's friends mid-October and here it is mid-December and I still don't have it. It says it was shipped all the way to my city and was sent back bc...
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1.0
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Screaming Owl Customer Care
#753690
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I ordrred 3 outfits for my 3 grand daughters for christmas last year. They required me to puchase all 3 seperately and pay seperate shipping charges. I had all 3 orders shipped directly to the homes of the grand children. One child did not receive their outfit. I...
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1.0
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Screaming Owl Customer Care
#741956
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Please let me know when my refund will be processed. Sent from my iPhone On Nov 25, 2015, at 6:19 AM, Sara W wrote: Since tomorrow is Thanksgiving, I am not counting on getting my turkey dress due to your complete lack of communication. I will like a refund immediately...
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1.7
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Screaming Owl Customer Care
#741037
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