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Screaming Owl - Don't order from this company.

I ordered a dress back in August for my granddaughter and it is November 13th and I have not received my order. I have sent emails to their "hoot" customer service with no response. I have checked on-line for my order status and it is still "unfilled". The company takes your money and doesn't provide you with the merchandise. I think this company is a big ripoff. Beware don't order!
#1130449
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Screaming Owl - Maybe I will get the outfits by next Christmas?

Screaming Owl - Maybe I will get the outfits by next Christmas?
I placed an order with Screaming Owl on September 2nd, which was also the order end date for the dress and outfit that I ordered for my daughters for Christmas pictures. It states that it takes 3-5 weeks for the order to arrive in their warehouse and then they ship it out. It is now November 9th (almost 10 weeks later) and we still do not have our outfits!! This is absolutely ridiculous
1.0
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#1129047
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I have placed 3 orders now with Screaming Owl. The outfits were for my granddaughter, and looked sooooo cute on. I was a little disappointed because one was a cute outfit with a ghost on it for Holloween time, and we got it just the week before, but it was made of...
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#1128097
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Screaming Owl - Still waiting

I placed an order on August 24th for a Christmas and it’s now it’s November 1st and it still shows up unfulfilled. At this rate it will be here next Christmas. Very disappointed in their lack of customer service and I would NEVER recommend them to anyone because of both their painfully slow process and poor communication skills with their customers.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1124453
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Screaming Owl - Not happy this year

I have been ordering from screaming owl since my granddaughter was a baby now I have 2. Never had a problem about getting my orders in a good time but this year, I still did not get them. I got I touched with them and they told me they custom make them so I can not cancel my order. Next year I’ll have to find some place else to order my granddaughters fall outfits
1.2
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1122714
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I ordered two T-shirts in August shipping time should've been 2 to 3 weeks as it says on their website but I just got them in yesterday 25 October and today 26 October well past the shipping agreement that they have on their website that I received yesterday is the...
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1.8
#1121154
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I ordered a Halloween dress In August 2017. I sent request to cancel in October since item was never received for a refund. I got a e-mail yesterday 10/24/2017 that order has shipped today and will not arrive before it was need. I have ordered numerous item from them...
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#1120332
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Screaming Owl - Unfulfilled order

Screaming Owl - Unfulfilled order
Careful buyers! I placed an order on August 7th and still haven’t received it. I have sent an email 3xs with no response. I tried to call and got an answering service.
1.0
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Advertised vs Delivered
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#1120147
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I ordered a swimsuit for my daughter in February 2017. I have emailed them multiple times due to the fact that they don't have any other direct contact information. All I receive is an automated message. The issue hasn't been resolved. I have ordered from them in the...
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1.0
I didn't like
  • No way to contact by phone
  • No way to email or call
#1119106
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Very disappointed in Screaming Owl

I placed a order July 9th and have never Received my order. I will never order from this company again
1.0
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#1118889
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