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I ordered the Penelope mommy and me set on Sept 22nd. My order was supposed to ship with in 3-5 weeks. At the 7th week, I messaged through the "help center" and got no response. 4 days later I sent another message, no response and again a week later. Still no response....
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Company wrote 0 private or public responses to the review from Nov 29.
Anonymous
Maddie Klingbeil

Bought the “spice spice baby” shirt that was advertised with a picture of a Bella canvas t and a certain color. Received something that fit like a small, not XL. Was told that...

1.8
I didn't like
  • That i never received order and poor commuications
  • Lack of customer service
#1410742
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Screaming Owl - Pumpkin dress

Screaming Owl - Pumpkin dress
I ordered a dress for my daughter Sept 22 and I still haven't received my order yet. I am super confused on why there is no phone number to get ahold of someone to see what is going on with your order..
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 10.
2.0
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Advertised vs Delivered
#1397885
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Screaming Owl - I am steaming

I placed 2 orders with screaming owl 8 weeks ago and never received anything they are stealing people's money and charging extra shipping to do it these are holiday outfits so even if they come in a couple weeks they are useless
Company wrote 0 public responses to the review from Nov 07.
1.0
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#1395381
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Order 1x Magical Autumn-Girls-5/NO for 5.00 each. The order number #1663134. I sent three (3) email to company and IM on Facebook. I have not received any communications from this company. I have ordered before with no problems. This time they received my money from my...
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Company wrote 0 private or public responses to the review from Nov 01.
Anonymous
Maggie

I placed my order on 9/14 today is 11/12 and I still haven’t received my order. I will never order from this fake website!!!!!

1.6
I didn't like
  • That i never received order and poor commuications
  • Whole experience
#1392154
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Screaming Owl - Long wait

Easy process, but shipping time to long especially if ordering holiday attire. Chance you won't get in time, shame they really have cute stuff, not sure I will order again.
Company wrote 0 public responses to the review from Oct 29.
2.8
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#1390919
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Screaming Owl - Still wanting

Order 2 dresses back the being of September. I have checked my accound it still says comfimed. Will I even get my order. I'm kinda scared to after seeing other peoples videos tho.
Company wrote 0 public responses to the review from Oct 16.
#1383307
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Screaming Owl - Horrible

This company never fails to disappoint! I’ve given them 3 chances (orders) and every one has gone way over their promised time! I’m DONE! Who knows when this 3rd order will come, probably after she has outgrown it! Janette Warner Visalia CA
Company wrote 0 private or public responses to the review from Oct 16.
1.0
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Advertised vs Delivered
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Website
#1383295
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I ordered on Aug 7th a fall dress for my daughter It said it would be 3-5 weeks before I get it. It is now double that at 11 weeks and it still has not shipped. I have emailed the company twice. The first reply to my email took 2 weeks to answer and the second reply...
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Company wrote 0 private or public responses to the review from Oct 16.
1.3
#1382835
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Screaming Owl - Terrible 71 days

Screaming Owl - Terrible 71 days
Screaming Owl - Terrible 71 days
71 days &I haven't gotten the product, haven't had a response by customer care, & am no longer able to put in a help ticket. It makes me re-sign in to this page & doesn't accept my sign in information. I request to have my password reset via my email & do not get an email.
Company wrote 0 private or public responses to the review from Oct 10.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
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Website
#1378667
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Contact Screaming Owl

Mailing Address:
Screaming Owl, LLC
280 Premier Drive, Suite 109
Holly Springs, North Carolina 27540
United States
Phone:
(919) 617-7695
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Screaming Owl - Ridiculous!!!!!!

I ordered the Wild Pumpkin Shirt August 14th, it is now October 7th and I got a "status update" that it hasn't even shipped yet. By far the worst customer service! Never ordering from them again
Company wrote 0 private or public responses to the review from Oct 07.
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