I ordered an outfit, that was suppose to be a Christmas outfit, back in OCTOBER. It is now middle of December. The order is still in processing stage. I have submitted several tickets and can not get anyone to answer me back on a status. I am to the point where I am...Read more
We ordered my daughter a dress that was going to be used for a wedding as a flower girl dress. Ordered it July 11th 2017. The wedding was supposed to be September 19th 2017. Thankfully they decided to hold off a little while due to finances because the dress FINALLY...Read more
I ordered something that was supposed to ship 3-5 weeks after September 25. It is now November 17 and I have not received any communication regarding my order nor have I received any response to trying to contact them. Their customer service contact protocol is asinine...Read more
Screaming Owl - Disgusted
Ordered a dress for my granddaughters first birthday party and never received it
Screaming Owl - Pissed
I ordered my great grandmother an out fit december the 11th for Christmas it still is not here .I have sent to emails a never get a response.
Screaming Owl - I'm still waiting for my order and you already have my money
Order not here! It's only a dress and so much for Xmas pictures!!
Screaming Owl - Still haven't received my order!
I ordered something with a 3-5 week turn around on August 25th .. that was 13 weeks ago. When they responded to my email on November 16th they said they were shipping by the end of the week. It's now November 29th. There's NO WAY it takes that long to ship from NC to TX. And my order doesn't even say "shipping" it still says "unfulfilled- pre-order". I just want what i ordered!
I place a order on 7/24/2017 and today is 11/13/2017 and I dont receive it.. I think it is a lack of respect for the client, I wrote several times and the response is poor it is not certain. the promotion says it ended on August 31 and that 4 to 6 weeks would be sent,...Read more
- Cute clothes
- Cute outfits
I didn't like
- Service quality
I have placed 3 orders now with Screaming Owl. The outfits were for my granddaughter, and looked sooooo cute on. I was a little disappointed because one was a cute outfit with a ghost on it for Holloween time, and we got it just the week before, but it was made of...Read more
I ordered two T-shirts in August shipping time should've been 2 to 3 weeks as it says on their website but I just got them in yesterday 25 October and today 26 October well past the shipping agreement that they have on their website that I received yesterday is the...Read more
I ordered a Halloween dress In August 2017. I sent request to cancel in October since item was never received for a refund. I got a e-mail yesterday 10/24/2017 that order has shipped today and will not arrive before it was need. I have ordered numerous item from them...Read more
I ordered a swimsuit for my daughter in February 2017. I have emailed them multiple times due to the fact that they don't have any other direct contact information. All I receive is an automated message. The issue hasn't been resolved. I have ordered from them in the...Read more
I didn't like
- No way to contact by phone
- No way to email or call
I have read many complaints about Screaming Owl but I have ordered from them at least 5 times over the past two years and have no complaints. Now I will say that if you're in a hurry, then you need to order elsewhere. They are slow, but to be fair, their website states...Read more
- Reasonable prices
I placed my order early July .. now we're in September and I haven't r received my order ! This company is just taking money from customers and not delivering their orders.! Never again will I trust this company .Read more
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