I ordered a dress on Jan 7 for my grand daughters 2nd birthday for Feb 27th well here it is March 6th , no dress yet, I have written to them via e mail 3 times no response at all , I even asked for a refund still got no response, this was her 2nd birthday kind of a big deal,since we had it set for pictures in this dress. this company is not responsible at all hold your money because I dont think at this point I will get my money or the dress ,,,not a happy customer
Product or Service Mentioned: Screaming Owl Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $11.
Preferred solution: Full refund.
I liked: Cute clothes.
I didn't like: Customer service, No response did not receive product.