Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I ordered from this company 8 weeks ago and still have not received the items.

When I contacted their customer service about this they sent a long statement about how their process is unique and that's how they are able to offer such low prices. (BTW their prices are far from low).

When I ordered-and paid for-the items, I got an email stating that they would ship 3-5 weeks after July 17. That was 8 weeks ago and items still have not shipped.

If there is some kind of delay in being able to send the items, then they should let me know. I would be happy to take a refund or exchange. I don't feel like it's okay to take a person's money without sending the order.

Reason of review: Problem with delivery.

Monetary Loss: $100.

Preferred solution: Deliver product or service ordered.

I didn't like: Having to order in separate orders, 3 month wait time, Shipping time, Long wait, Service.

Company wrote 0 private or public responses to the review from Sep 06.
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