Screaming Owl - HORRIBLE CUSTOMER SERVICE - NEVER RECEIVED ORDER
I ordered the Penelope mommy and me set on Sept 22nd. My order was supposed to ship with in 3-5 weeks.
At the 7th week, I messaged through the "help center" and got no response. 4 days later I sent another message, no response and again a week later. Still no response.
I WANT MY MONEY BACK. I DO NOT EVEN WANT THE CHEAP QUALITY PRODUCT ANYMORE.
DO NOT BUY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Full refund.
Screaming Owl Cons: Lack of customer service, That i never received order and poor commuications.
Location: 280 Premier Dr #109, Holly Springs, NC 27540, USA
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Bought the โspice spice babyโ shirt that was advertised with a picture of a Bella canvas t and a certain color. Received something that fit like a small, not XL.
Was told that just because itโs a picture doesnโt mean thatโs what youโre going to get. That thereโs โno guarantees.โ Excuse me? Normally the product is the same as the picture.
Iโm never buying from them again. Said I can return but Iโd pay more for shipping then originally.