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1.8

I ordered the Penelope mommy and me set on Sept 22nd. My order was supposed to ship with in 3-5 weeks.

At the 7th week, I messaged through the "help center" and got no response. 4 days later I sent another message, no response and again a week later. Still no response.

I WANT MY MONEY BACK. I DO NOT EVEN WANT THE CHEAP QUALITY PRODUCT ANYMORE.

DO NOT BUY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

Screaming Owl Cons: Lack of customer service, That i never received order and poor commuications.

Location: 280 Premier Dr #109, Holly Springs, NC 27540, USA

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Bought the โ€œspice spice babyโ€ shirt that was advertised with a picture of a Bella canvas t and a certain color. Received something that fit like a small, not XL.

Was told that just because itโ€™s a picture doesnโ€™t mean thatโ€™s what youโ€™re going to get. That thereโ€™s โ€œno guarantees.โ€ Excuse me? Normally the product is the same as the picture.

Iโ€™m never buying from them again. Said I can return but Iโ€™d pay more for shipping then originally.

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