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I ordered a "brand sparkling new" 0-3 mth outfit from screaming owl on may 16th said it would be delievered in 3-5weeks come the 7th week they said it would be out within the week. It came finally the 12th of july! After the occasion I needed it for! The product is...
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1.0
#1073339
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I received an email that package was delivered. When I arrived home from work I checked my mailbox & no package was in the mailbox. I sent an email to Screaming Owl & they responded with a tracking number & date & time of delivery. I then replied with another email...
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2.6
I didn't like
  • Very bad experience
#1070662
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Ordered an outfit for my daughter two months ago and was given an estimate of 3-5 weeks for it to arrive in warehouse from the sale close date. It's now seven weeks from the sales close date and customer service insists it's "still on time." It's over two weeks behind...
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Anonymous
Kelli Davis

Can I ask how you finally got a hold of them? I'm having similar issues and cannot get anyone to respond to the message I've been sending. Is there a customer service number?

1.0
I didn't like
  • Customer service
  • Never shipped my order
  • Estimates inaccurate
#1056782
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Screaming Owl - Not happy this year

Screaming Owl
#1122714
1.2
Details
I have been ordering from screaming owl since my granddaughter was a baby now I have 2. Never had a problem about getting my orders in a good time but this year, I still did not get them. I got I touched with them and they told me they custom make them so I can not cancel my order. Next year I’ll have to find some place else to order my granddaughters fall outfits
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Advertised vs Delivered
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Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
Value for money
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Screaming Owl - Unfulfilled order
1/1

Screaming Owl - Unfulfilled order

Screaming Owl
#1120147
1.0
Details
Careful buyers! I placed an order on August 7th and still haven’t received it. I have sent an email 3xs with no response. I tried to call and got an answering service.
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Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
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Very disappointed in Screaming Owl

Screaming Owl
#1118889
1.0
Details
I placed a order July 9th and have never Received my order. I will never order from this company again
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Customer service
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Screaming Owl - Horrible!!

Screaming Owl
#1117329
Still waiting on 2 orders placed on July 31st!! I have made contact twice and both times were told the orders would ship in a few days. So far it has been 2 weeks since the last reply and still no order. Unfortunately this was my first experience with this company and will definitely be my last! At this point i have chalked it up to being a hoax!
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I have ordered several outfits for my granddaughter over the last couple of years. They do take a while to arrive but they tell you that up front. All of the outfits have been super cute and fit my granddaughters style. It is a bit concerning that there is no returns...
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Anonymous
Anonymous

I have not ordered from Screaming Owl before. -Did you order your granddaughter her exact size or a size larger? -How was the quality of the clothes compared to department sto...

3.6
#1045866
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I am SO sick of reading complaints from people about shipping times from this company. I've ordered several outfits from this place and I've always received them within 2-3 months which is what they state on their website! Let me break down their process for people who...
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Anonymous
MandaDawn925

AMEN!!

4.8
I liked
  • Cute items
  • Thorough descriptions of shipping times
I didn't like
  • Having to order in separate orders
#1045835
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Ordered two dresses for my granddaughter over a month ago they got paid but i haven't received any product or information from them tried logging in to the site but can't either send my product or give me a refund other family members had same problem
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Anonymous
Anonymous

May be a great idea to not bill credit card UNTIL item is shipped?

Schaebaebae
Schaebaebae

It states under each product they don't receive the items until 4-6 weeks after the offers end date. Offers typically run for a couple of weeks. So let's say you ordered at th...

1.0
#1039389
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Ordered my outfit on feb 23. Said that the item would take 4-6 weeks to get here. Well now it's the middle of April and still has not shipped. Contacted company for a refund because my child will have outgrown item before it ever gets here. But they refuse to cooperate...
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Anonymous
Harriet

Same thin happened to me! Won't answer any communicatin with them!

1.0
#1035252
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Screaming Owl - Romper Review
After waiting 7+ weeks for an order that I was told would be delivered in 4-6, I requested a refund for undelivered goods/services. The day after I submitted a charge dispute through PayPal, the package was suddenly shipped. Upon arrival, I found two of the three...
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1.3
#1035106
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Orders Order Date Total Status #1347896 Mar 08, 2017 $17.98 #1347641 Mar 08, 2017 $18.98 #1347639 Mar 08, 2017 $17.98 not a guess date but a real date . child will have out grown dresses if not shipped asap . no way to call or email them. service stinks poor way to...
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Schaebaebae
Schaebaebae

Under literally every single item it says the items will arrive in THEIR wear house within 4-6 weeks THEN they begin packaging and distributing out to customers which takes ab...

1.7
I didn't like
  • No solid ship date
  • Child will have out grown dresses
  • No way to email or call
#1033403
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I have been ordering from this company since I was pregnant and my baby is now over a year old. I've never had a problem getting my items and I've always loved each and every outfit as well as people who see my baby wear them. Shipping does take about two months but...
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4.5
I liked
  • 10 percent discount
  • Always shipped and received as promised
  • Variety of items and the text message updates
I didn't like
  • Having to pay 5 dollars for each item for shipping
  • Having to order each item separate
#1033349
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