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1.9 Based on 332 reviews
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  • Customers like
    • Low price 10
    • Whole experience 6
    • Cute outfits 5
  • Customers don't like
    • Shipping time 27
    • Customer service 14
    • No way to contact by phone 9

Ordered a Christmas Outfit. I have emailed the company. I ordered on October 27th, still no outfit. Christmas photos will be past before i get the dang thing.

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If I had known that it would take 4-6 weeks to receive my order, which was suppose to be a Christmas present, I NEVER would have placed an order with this company. Who does that? That's why they don't tell you up front. NEVER will again!

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(919) 617-7695 Screaming Owl 5 years in business 280 Premier Drive Holly Springs, NC 27540 EMAIL BBB File Opened: 7/01/2013 Business Started: 5/12/2011 Type of Entity Limited Liability Corporation Business Management Mr. Damon Brent Oney, Member Manager Ms. Morgan Crosse Oney, Member Manager Contact Information Principal: Mr. Damon Brent Oney, Member Manager Ms. Morgan Crosse Oney, Member Manager Business Category Childrens & Infants Wear -... Read more

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Still have not received my order over 6 weeks, my granddaughter will not be able to wear them if I don't get them soon,I wanted her to be able to wear before Christmas, not after since they were Rudolph! Frustrated customer Read more

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After the order they email and say it be 4 to 6 weeks.i cant contact them no phone no email and they debited my account

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The shipping time is a joke! Not disclosed until After they have your $ and no way to cancel or contact them! Buyer beware! Don't plan on getting your order for any particular season that's for sure. NEVER again.....

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I ordered an outfit on Sept 30 and received it Nov 23. I expected a long shipping time as they explain their shipping process on their website. I assumed that meant at least 6-8 weeks. I received, however, the wrong outfit and have now been trying to get ahold of customer service for a few days without any response. The outfit I received was most definitely not worth what I paid for it and I fear they will give me the runaround leaving me with a... Read more

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I placed an order awhile back and have heard nothing on it nor have I received my order. Please check on. Jan Files. Email. janfiles@hotmail.com

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I ordered in October (it's now Thanksgiving) and still have NOT received any of my items. This is horrible. By the time I get the said items I will not have time to make professional Christmas pictures. Kids outgrown their clothes so quickly. Maybe my grand daughters might be able to wear once or twice cause the season will be over. I want my money refunded and no items sent. This is a horrible way of doing business. Will report them to better... Read more

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I have loved everything I got from this company. I believe that the outfits are not made up until a certain number of them have been ordered, so those with fewer orders take longer to get. Even so, I haven't had to wait but a few weeks, at the most. This is not the way to order something you need in a few days. These costs are as low as they are because they aren't stuck with dozens of extras. We did just get an outfit that wasn't what we... Read more

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