689 Screaming Owl Reviews | screamingowl.com @ PissedConsumer

Nyles Nii

To talk about order already placed

Oct 12, 2019

1.0

This company put the wrong address in my order. Have made several attempts to get ahold of the. By phone and email with no response. I have called my post office and they told me tough *** Called my bank to have payment reversed. Buyer beware

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Loss:

$12

Cons:

No customer service response

Reason of review:

Poor customer service

Preferred solution: Deliver product or service ordered

Tarrhonda L

Bad Bad Bad

Sep 15, 2019

Have waited SEVERAL months for one little outfit. Did not receive. Contacted them and they stated, the one little outfit would be shipped out. Now I receive a message that it was delivered. Not True because I have a camera and NO DELIVERIES were made that day. I say just shut the whole institute down since their are hundreds of complaints. Obviously these people are ripping people off on a Daily basis!!!!!!

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Loss:

$30

Reason of review:

Poor customer service

Preferred solution: Full refund

Anonymous

Guest-1648681

Sewing is crooked on dress, uneven at the waist

Sep 09, 2019

3.4

Have heard nothing from Screaming Owl. The sewing job is poorly done. The waist of the the dress even.

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Loss:

$12

Pros:

Thorough descriptions of shipping times
Cute clothes

Cons:

Very bad experience

Reason of review:

Bad quality

Preferred solution: Let the company propose a solution

Anonymous

Guest-1648697

Complaint in quality of dress

Sep 09, 2019

4.2

Quality of dress is un satisfactory

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Loss:

$12

Pros:

Cute outfits

Cons:

Poor quality

Reason of review:

Bad quality

Preferred solution: Let the company propose a solution

Kim S Xxi

4 months and no delivery

Aug 02, 2019

1.9

I ordered 3 items. It took 2 months to get the first two and it’s been 4 months and still haven’t received the 3rd item.

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Loss:

$20

Pros:

Price

Cons:

Estimates inaccurate
Shipping too slow
Shipping time no phone number

Reason of review:

Order processing issue

Preferred solution: Let the company propose a solution

Adriana V Pzl

Irvine, California

Order never received

Jan 24, 2019

1.0

I placed my order November 15th 2009. It is now January 24th 2019. Never received an answer and my order still shows as unfulfilled. They took my money Right away but have not even responded to my emails or calls. Very upset

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catina r Dbr

Terrible customer service

Feb 20, 2019

2.0

I ordered a Valentine's day outfit months ago. They guarantee delivery " a few weeks before the holiday". My outfit arrived February 15th. The day AFTER the holiday. Their solution? I should pay to ship the item back for store credit. Quality of product has gone downhill. Customer service matches the trend. BEWARE AND DO NOT BUY! Email received: Kendall G. (Screaming Owl) Feb 20, 11:38 EST Thanks for the order. We are sorry to hear that the item arrived after the time you wanted it. Simply follow the instructions below. Please remember to send us the tracking, so we can expedite your request. Mail item with delivery confirmation to: Screaming Owl 280 Premier Drive, Suite 109 Holly Springs, NC 27540 Please include name and/or order number in returned package Update this ticket with the tracking number from your shipment to us When we receive it back, we'll process your replacement/store credit This option is only available for 7 days (me) Feb 15, 16:55 EST Order #172**** What is the point of delivering a holiday AFTER the holiday? Poor customer service.

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Loss:

$20

Reason of review:

Poor customer service

Preferred solution: the company to makes changes towards better customer service!

1 comment

Jered Lvo

Apr 09, 2019

```````I also have delivery problems with this company ~~After so many weeks there is noway to look anything up, I have shipments going to 3 different address, and I know I haven't gotten most of the outfits, shop on some one else's site try looking up Pete and Lucy. it isn't good to order from this website, they don't answer any questions

Lindsay s Uvz

Chicago, Illinois

Pumpkin dress

Nov 10, 2018

2.0

I ordered a dress for my daughter Sept 22 and I still haven't received my order yet. I am super confused on why there is no phone number to get ahold of someone to see what is going on with your order..

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Reason of review:

Order processing issue

Abilene Vun

Baytown, Texas

Terrible 71 days

Oct 10, 2018

1.0

Screaming Owl - Terrible 71 days - Image 2

71 days &I haven't gotten the product, haven't had a response by customer care, & am no longer able to put in a help ticket. It makes me re-sign in to this page & doesn't accept my sign in information. I request to have my password reset via my email & do not get an email.

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STEVIE M Qjd

Holly Springs, North Carolina

HORRIBLE CUSTOMER SERVICE - NEVER RECEIVED ORDER

Nov 29, 2018

1.8

I ordered the Penelope mommy and me set on Sept 22nd. My order was supposed to ship with in 3-5 weeks.

At the 7th week, I messaged through the "help center" and got no response. 4 days later I sent another message, no response and again a week later. Still no response.

I WANT MY MONEY BACK. I DO NOT EVEN WANT THE CHEAP QUALITY PRODUCT ANYMORE.

DO NOT BUY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!

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Loss:

$50

Cons:

That i never received order and poor commuications
Lack of customer service

Reason of review:

Poor customer service

Preferred solution: Full refund

1 comment

Guest-1606932

Dec 03, 2018

Bought the “spice spice baby” shirt that was advertised with a picture of a Bella canvas t and a certain color. Received something that fit like a small, not XL.

Was told that just because it’s a picture doesn’t mean that’s what you’re going to get. That there’s “no guarantees.” Excuse me? Normally the product is the same as the picture.

I’m never buying from them again. Said I can return but I’d pay more for shipping then originally.

Helpful

Cynthia s Unb

Came from China. Odd shape. Bad stitching

Aug 24, 2018

1.0

Screaming Owl - Came from China. Odd shape. Bad stitching

Screaming Owl - Came from China. Odd shape. Bad stitching - Image 2

Screaming Owl - Came from China. Odd shape. Bad stitching - Image 3

Screaming Owl - Came from China. Odd shape. Bad stitching - Image 4

Screaming Owl - Came from China. Odd shape. Bad stitching - Image 5

Screaming Owl - Came from China. Odd shape. Bad stitching - Image 6

Just got my package waited almost 9 weeks for.. Came from China, very oddly shaped, bad stitching. Very disapointed

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Reason of review:

Bad quality

Anonymous

Guest-1448335

Cleveland, Ohio

Where’s my order

Jan 14, 2019

Ordered has not arrived after 2 months and phone calls are not answered. WHAT’S UP WITH THIS BUSINESS!

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Barbara W Siw

Jackson, Tennessee

Never received my order

Nov 01, 2018

1.6

Order 1x Magical Autumn-Girls-5/NO for 5.00 each. The order number #166****. I sent three (3) email to company and IM on Facebook. I have not received any communications from this company. I have ordered before with no problems. This time they received my money from my PayPal account, but I have not received my order. Really disappointed in the Screaming Owl. My great grand daughter is so disappointed. I am concerned that the shirt will not fit her now. I would either like to receive a product or reimburse my PayPal account. I ordered this shirt on Thursday, September 6, 2018. Today is November 1, 2018. Tried calling the contact number and there is no one there to take my call.

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Loss:

Cons:

That i never received order and poor commuications
Whole experience

Reason of review:

Poor customer service

Preferred solution: Full refund

2 comments

Guest-1640821

Feb 04, 2019

I just ordered before I read the reviews guess I am screwed

Helpful

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Bonnie V Lpp

Eden Prairie, Minnesota

Over 2 months and still the item has not shipped

Oct 16, 2018

1.3

I ordered on Aug 7th a fall dress for my daughter It said it would be 3-5 weeks before I get it. It is now double that at 11 weeks and it still has not shipped. I have emailed the company twice. The first reply to my email took 2 weeks to answer and the second reply took another week. I still don’t have the dress, still out of money and still mad. Still says not shipped! The dress was for family photos which already happened. I sew clothes and there is no way that it would take me over 2 months to make a dress (esp one without a zipper). So mad and this is a bad company. Never buy from Screaming Owl, have tons of excuses but no product coming to you. I would just like my money back at this time. So unhappy.

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Anonymous

Guest-1428317

Lima, Ohio

Run!!

Dec 19, 2018

I have ordered several things most I never received, and to go back and check on the items the page I ordered from has disappeared. be careful when you order!!

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Janette W Atd

Visalia, California

Horrible

Oct 16, 2018

1.0

This company never fails to disappoint! I’ve given them 3 chances (orders) and every one has gone way over their promised time! I’m DONE! Who knows when this 3rd order will come, probably after she has outgrown it! Janette Warner Visalia CA

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Contact Information

Website:

screamingowl.com

Mailing Address:

280 Premier Drive, Suite 109

Holly Springs, North Carolina 27540

United States

Phone:

(919) 617-7695

Contact Screaming Owl Customer Service

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Screaming Owl

Screaming Owl Overview

Media from reviews

Top Screaming Owl Reviews

"Complaint in quality of dress"

"To talk about order already placed"

To talk about order already placed

Bad Bad Bad

Sewing is crooked on dress, uneven at the waist

Complaint in quality of dress

4 months and no delivery

Order never received

Terrible customer service

Pumpkin dress

Terrible 71 days

HORRIBLE CUSTOMER SERVICE - NEVER RECEIVED ORDER

Came from China. Odd shape. Bad stitching

Where’s my order

Never received my order

Over 2 months and still the item has not shipped

Run!!

Horrible

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